Dollar cost of common standard configuration:
(In whole dollars and no commas, i.e. "1500")
Number of workstations installed:
(In whole dollars and no commas, i.e. "400")
Don't forget taxes, shipping and
upgrades over the productive life cycle of your standard configuration and
hidden cost percentage.
Select a percentage to represent the hidden costs, such as intangibles associated with the
"shadow" organization and peer support (the cost of the time end-users go to
their cubicle-mates for help rather than contacting your help desk). Also included in
these hidden costs are items such as facilities costs, turnover costs, and travel and
transportation costs. The Gartner Group recommends using 27%.
(Enter a percentage without decimals, i.e. enter "27" for 27%)