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JDA Professional Services, Inc.
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Senior Field Support Specialist



Objective

  A position utilizing my business knowledge, IT project management and technical skills.
Summary

  Active Directory Engineer and administrator of Microsoft Exchange 2003 and Exchange 2003 Cluster in multiple forests for a worldwide offshore oil company.
Migration of Sendmail to Exchange 2003 on 217 offshore rigs.
Administer of Secure Computing Ironmail 6.4 for the companies seven mail gateways.
Blackberry Administrator of multi-domain Blackberry Enterprise Servers 4.1 for 300 users.
Technical Skills

  Training
Secure Computing Ironmail 6.7 June 2008
VMWARE INFRASTRUCTURE 3: Install and Configure March 2007
MS:  2400 Microsoft Exchange Server 2003 C-TREC September  2006
MCSE: 70-290 Managing and Maintaining Windows Server 2003 C-TREC March 2006
Employment History

  Company A,  Houston, TX (2009-Present)
Senior Field IT Support Technician
Red Hat HPC Cluster systems for processing of Seismic data sets.
Cisco ASA 5550 Site to Site VPN creations.
Windows 2008 server, Hyper-V running domain controller, applications server, Exchange 2007, Symantec Endpoint Protection administration and installs.
Build out of ISCSI NAS storage systems.
Sonic Wall NSA 2400Secuirty Appliance set up and administration.
Setting up of APC UPS and APC Spot-cooler systems  

Company B, Houston, TX (2004-2008)
System Analyst
Migration and Administration of Multi-site Exchange 5.5 to Multi-site Exchange 2003 Cluster environment.
Multi-forest Active Directory 2003, DNS & Microsoft Exchange replication, Application mail relay issues.
Migration and Administration of 217 Sendmail 2.2.4 servers on the offshore oil rigs to Exchange 2003.
Mail Gateway Administration using Secure Computing Ironmail 6.4 for Anti-spam solution.
Vmware ESX, Vmotion, Vmware P2V, Vmware workstation administration for testing, migration and development purposes.
Blackberry BES Administration of 300 users and B.E.S. Server build using SQL 2000 Enterprise.
AD OU creation, user accounts creation, permissions and mailbox moves.
NT 4.0, Windows 2003 server builds and application install.
Dell server open-manage administration for 500 servers.

Company C, Houston, TX  (2000-2004)
IT Field Support Analyst
Active Directory and Exchange design architect for small business.  
Windows XP, 98, NT 4.0 server, 2000 workstation and server, Windows 2003 server support.
Supported multiple client servers and workstation systems onsite and through remote control such as RDP and Real VNC.
Active Directory, DNS, WINS & Microsoft Exchange replication, Application mail relay issues.

Company D (Contract 2000-2001)
Application Scripting Analyst
Wise Scripting for ChevronTexaco GIL labs applications and Citrix published applications.
Scripted applications to be published to the SMS environment for the ChevronTexaco Global Information Link Lab.  

Company E, Houston, TX (1999-2000)
Senior PC/LAN Analyst
Ghost imaging of 500 desktop systems for onsite and remote Entertainment venues.
Software and hardware support and install desktops and printers.
Documentation for imaging, software installs and end users.
Handled Return Authorizations for defective or replacement parts.

Company F (1997-1999)
Technical Engineer
Team lead for Y2K desktop testing on desktops for local area hospitals.
Operating System upgrades for desktops for Cessna Aircraft.
Worked on the Cessna Aircraft helpdesk to resolve common desktop and software issues.
Operating System upgrades for desktops for Texaco.
Operating System upgrades for desktops for Tricon Industries.
Koch Industries custom application Support for Koch Materials Transactions system.
Education

  Houston Community College Westgate Center, Houston, TX
Microsoft Certified System Engineer Program - 2000-2001
Wichita State University, Wichita, KS
Bachelor of Arts: Secondary Education - 1995-1998
American Paralegal Studies Program, Wichita, KS
Paralegal Studies Program - 1995
Butler County Community College, El Dorado, KS
Associate of Arts:  Business Administration - 1988-1993
Contact

  JDA Professional Services, Inc. is a Houston-based IT staffing firm specializing in the recruitment of strategic-technical to executive-level IT professionals. We provide IT staffing solutions through full-time, contract, and project-based placements. Since 1981, we have been helping companies locate, attract, and retain the right IT candidates to build great IT departments while helping IT professionals find the right opportunities to advance their IT careers. Please visit our web site at www.jdapsi.com.

If you are interested in this skilled information technology professional, please email James Del Monte or by calling 713-548-5400.
 
If you are interested in finding other outstanding individuals to solve your IT problems, click to see our list of A+ Candidates.  You may also contact us, or for a specific need, fill out our online request form.

701 N. Post Oak Rd., Suite 610 Houston, Texas 77024

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