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JDA Professional Services, Inc.
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Sr. Network Professional



Objective

  To obtain a technology support position that will allow me to utilize my extensive problem-solving skills and network and server provisioning experience to provide high quality cost analysis, management and procurement of resources while maintaining positive business relationships with colleagues and vendors.
Summary

 
  • Proven project management capabilities including cost analysis, equipment justification, procurement and negotiation and installation of equipment.
  • Multiple Windows, Exchange and SQL version and server hardware migrations successful and under budget
  • Support of Desktop Operating Systems include all editions of Windows 9x/NT/2000/XP/Vista
  • Support of Network Operating Systems include Windows Server 2008, Windows Server 2003, Windows 2000 Server, Windows Small Business Server, Windows NT
  • Support of software and software packages, including, but not limited to, Microsoft Office 97/2000/XP/2003/2007, Microsoft Hyper-V for Windows 2008, Microsoft Exchange 5.5/2000/2003/2007, Microsoft SQL 2000/2005/2008, Microsoft Project Server 2003, Microsoft Dynamics Customer Relationship Manager v4.0, Microsoft Internet Security and Acceleration Server 2004/2006, Microsoft Office Communication Server 2007, Citrix 1.8/XP Metaframe, Brightstor/ArcServe v7, v9, v11, v12, Veritas Backup Exec 7.3 – 10, Symantec Backup Exec 10d - 12.5, Norton Corporate Edition 7.5 – 10, VMWare Fusion/Workstation/ESX 3.0/3.5, Symantec Endpoint Protection v11, Symantec Ghost Corporate Edition, Symantec Mail Security v4 - v6, Citrix Metaframe 1.8/XP, Zenith InfoTech Managed Services for Servers and Desktops, Zenith InfoTech Backup and Disaster Recovery Devices
  • Support of Storage Area Networks including fibre channel and iSCSI protocols, Compellent Storage Center, HP EVA 5000/8000, Brocade 5100 series 4Gpbs FC Switches, QLogic HBAs
  • Support of 2-node cluster models for Windows/Exchange/SQL deployments including support of HP/Dell Direct Attached Storage models for dependent systems
  • Support of Cisco Routing, switching and Security devices including 800, 2500, 2600 series routers, Catalyst 1900, 2900 series switches, and PIX 501/506 and ASA 5505/5510 security devices
  • Experience in MAC OS/OS X, MS-DOS, Novell Networks and Linux Based devices
  • Provisioning and support of dependant data and voice connections including Point to Point, Frame Relay, Cable, DSL, ISDN and dial-up circuits.
Employment History

  January 2009 – Present
Company A, Houston, TX
Network/SAN/VMWare Administrator
Successfully and efficiently supported multiple clients at multiple locations in various industries, tailoring service to their individual needs with clients ranging from accounting and cable installation providers to retail/customer services and building management providers in small-, medium- and large-sized environments ranging from 5 to 5000 users.
  • Configured initial deployment of various Windows 2003 and 2008 Server environments on fully redundant hardware together with RAID 5/10 arrays including configuration of Active Directory Mixed and Native Environments, File and Print Services for Windows, Apple and Linux users, and configuration of Group Policy, Domain Name Servers, Dynamic Host Configuration Protocol servers, File Transfer Protocol for Internet Information Server 5.0/6.0/7.0 and Windows Server Update Services
  • Configured initial deployment of various Exchange 2007 Server environments on fully redundant hardware together with RAID 5/10 arrays using Cluster Continuous Replication, Single Copy Cluster and Local Continuous Replication technologies including topologies with and without SSL offload to Internet Security and Acceleration Server 2006
  • Configured initial deployment of various Exchange 2003 Server environments on fully redundant hardware together with RAID 5/10 arrays  including Front-End/Back-End Topologies with and without SSL offload to Internet Security and Acceleration Server 2004/2006
  • Configured initial deployment of Symantec Backup Exec product lines including Backup Exec 10d-12.5 and Veritas Backup Exec 9.0-10.0
  • Configured initial antivirus deployment of Symantec Endpoint Protection 11 for servers and desktops and Symantec Mail Security for Exchange Server versions 5.0 and 6.0
  • Provided all levels of support to clients running various versions of Symantec products including Backup Exec (Standard and Small Business Edition) Corporate Edition 10, Endpoint Protection 11 and Mail Security for Exchange Server 5.0/6.0
  • Multiple server version upgrades and server hardware migrations from Windows 2000/ Exchange 2000 to Windows 2003/ Exchange 2003 and Windows 2008/ Exchange 2007
  • Provided all levels of support to clients running various Network Operating System versions from Windows NT 4.0 to Windows 2008 Server including Small Business Server, Standard and Enterprise Editions
  • Provided all levels of support to clients running various versions of Exchange Server including 2000, 2003 and 2007
  • Provided all levels of support to users running various Operating System versions from Windows 2000 to Windows XP Professional and Vista Enterprise Edition
  • Provided all levels of support to businesses running VMWare ESX Server 3.0 and 3.5
  • Provided all levels of support to businesses running Storage Area Networks based on Compellent Storage Center and HP EVA 5000/8000 series including support and troubleshoot of devices directly attached to switched fabric
August 2005 – November 2008
Company B, Kingwood, TX
Technology Consultant
  • Successfully and efficiently supported multiple clients at multiple locations in various industries, tailoring service to their individual needs with clients ranging from manufacturing and transportation to certified valuation specialists and automotive retailers in small- and medium-sized environments ranging from 5 to 300 users.
  • Configured initial deployment of various Windows 2003 Server environments on fully redundant hardware together with RAID 5/10 arrays including configuration of Active Directory Mixed and Native Environments, File and Print Services for Windows, Apple and Linux users, and configuration of Group Policy, Domain Name Servers, Dynamic Host Configuration Protocol servers, File Transfer Protocol for Internet Information Server 5.0/6.0 and Windows Server Update Services 2.0
  • Configured initial deployment of various Exchange 2003 Server environments on fully redundant hardware together with RAID 5/10 arrays including Front-End/Back-End Topologies with and without SSL offload to Internet Security and Acceleration Server 2004/2006
  • Configured initial deployment of Symantec Backup Exec product lines including Backup Exec 10d-12.5 and Veritas Backup Exec 9.0-10.0
  • Configured initial antivirus deployment of Symantec Corporate Edition 10 and Symantec Endpoint Protection 11 for servers and desktops and Symantec Mail Security for Exchange Server versions 5.0 and 6.0
  • Provided all levels of support to clients running various versions of Symantec products including Backup Exec (Standard and Small Business Edition) Corporate Edition 10, Endpoint Protection 11 and Mail Security for Exchange Server 5.0/6.0
  • Multiple server version upgrades and server hardware migrations from Windows 2000/ Exchange 2000 to Windows 2003/ Exchange 2003
  • Provided all levels of support to clients running various Network Operating System versions from Windows NT 4.0 to Windows 2003 Server including Small Business Server, Standard and Enterprise Editions
  • Provided all levels of support to clients running various versions of Exchange Server including 2000 and 2003
  • Provided all levels of support to users running various Operating System versions from Windows 2000 to Windows XP Professional
  • Managed, coordinated and led a team of individuals, building positive professional relationships with clients and associates
  • Implemented the planning and scheduling of controlled activities to fulfill identified objectives applying technical, theoretical, and managerial skills to satisfy project requirements.
March 2002 - August 2005
Company C, Houston, TX
Network Engineer; Operations
  • Successfully and efficiently supported 500+ users at multiple locations.
  • Oversaw and provided analysis, justification, negotiation and installation of equipment.
  • Configured initial deployment of various Windows 2003 Server environments on fully redundant hardware together with RAID 5/10 arrays including configuration of Active Directory Mixed and Native Environments, File and Print Services for Windows, Apple and Linux users, and configuration of Group Policy, Domain Name Servers, Dynamic Host Configuration Protocol servers, File Transfer Protocol for Internet Information Server 5.0/6.0 and Windows Server Update Services 2.0
  • Configure initial deployment of various Exchange 2003 Server environments on fully redundant hardware together with RAID 5/10 arrays including Front-End/Back-End Topologies with and without SSL offload to Internet Security and Acceleration Server 2004
  • Multiple server version upgrades and server hardware migrations from Windows NT 4.0/2000/ Exchange 5.5/2000 to Windows 2000/2003/ Exchange 2000/2003
  • Provided all levels of support to clients running various Network Operating System versions from Windows NT 4.0 to Windows 2003 Server including Small Business Server, Standard and Enterprise Editions
  • Provided all levels of support to clients running various versions of Exchange Server including 5.5, 2000 and 2003
  • Provided all levels of support to clients running various versions of Symantec products including Backup Exec 10d-11d, Corporate Edition 9/10, and Mail Security for Exchange Server 4.5/4.6
  • Provided all levels of support to clients running various versions of Veritas Backup Exec 7.3-10
  • Provided all levels of support to clients running Citrix Metaframe 1.8/XP
  • Provided all levels of support to users running various Operating System versions from Windows 9x to Windows XP Professional
  • Implemented N-Able Technologies N-Central Monitoring Solution
  • Implemented the planning and scheduling of controlled activities to fulfill identified objectives applying technical, theoretical, and managerial skills to satisfy project requirements.
  • Coordinated and integrated team and individual efforts and built positive professional relationships with clients and associates
  • Installed, configured, troubleshot and supported both hardware and software packages on local desktops
  • Insure and assisted project teams in the development of a clear, definite statement of project's goals and objectives, scopes, assumptions and constraints, and ultimate product.
January 2001-December 2001
Company D (Contract) , Houston, TX
Network Engineer
  • Successfully and efficiently supported 2,000+ users at multiple hospital campuses.
  • Provided second and third level dedicated support to users running various OS versions, which include Windows 9x and Windows 2000 Professional.
  • Troubleshot network connectivity issues from Windows NT 4.0 and Novell server access to mainframe and internet connectivity
  • Managed SAN Installation – Installed first Storage Area Network at campus for Web-based mainframe access.
  • Supported various local software including, but not limited to, Microsoft Office 97/2000 and Meditech clients.
  • Supported various server OS’s include Windows NT and Novell 5.00.
  • Installed and maintained AS400 access to State of Texas via an Attachmate SDLC setup and Extra! client software.
  • Analyzed workstation and network configurations in order to produce conclusions that aid in less frequent down time and faster connections to network devices and servers.
  • IntegratedIPaq and Palm Pilots to work with our network for services such as Internet, e-mail, and mainframe support.
March 1999-December 2000
Company E, Baytown, TX
PC/MAC/LAN Support Specialist
  • Successfully and efficiently supported 4,000+ users in an education environment.
  • Managed the installation, repair and maintenance of PCs, Macs and all related technology hardware and software within district.
  • Provided dedicated hardware and software support to district users and assistance to users when such problems occur.
  • Employed Preventative maintenance to reduce technology repair needs
  • Assisted LAN technicians with problem resolution efforts including migration, security measures and data recovery.
Education

  Cisco Certified Network Associate certification
December 2008

Microsoft Certified Professional certification
May 2005

College, TX
September 2000 – May 2001
Certificate in Computer Maintenance Technology
Relevant Courses: Electronic and Computer Skills, Computer Systems Maintenance, Computer System Troubleshooting, Local Area Networks Design and Protocols: Cisco

High School, TX
August 1996-May 2000
Relevant Courses: Computer Science I & II AP, Computer Maintenance Technology,
Automated Computer-Aided Drafting
Contact

  JDA Professional Services, Inc. is a Houston-based IT staffing firm specializing in the recruitment of strategic-technical to executive-level IT professionals. We provide IT staffing solutions through full-time, contract, and project-based placements. Since 1981, we have been helping companies locate, attract, and retain the right IT candidates to build great IT departments while helping IT professionals find the right opportunities to advance their IT careers. Please visit our web site at www.jdapsi.com.

If you are interested in this skilled information technology professional, please email James Del Monte or by calling 713-548-5400.
 
If you are interested in finding other outstanding individuals to solve your IT problems, click to see our list of A+ Candidates.  You may also contact us, or for a specific need, fill out our online request form.

701 N. Post Oak Rd., Suite 610 Houston, Texas 77024

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