Check out some of our A+ Talent A+ Candidates > CCIE Expert Navigate:   << ABAP Developer   Sr. Network Engineer with Exchange 2010 >> CCIE Expert Objective   I’m interested in an Information Technology / Project Management position with a company where I can utilize my Voice and VoIP experience. Summary   I bring 12 years of experience in the telecommunication industry with a focus on end to end project management of PBX, Voice mail and VoIP installation systems. Most recently as the VoIP Integration engineer for a national company, I created the overall development of the operational process and procedure documentation for the end user and field operation staff. Furthermore, I work well with others. I value teamwork, integrity, diversity and commitment to excellence. Project Management skills with development / implementation lifecycle process and managing during the lifecycle phases. Excellent communication skills: verbal and written to include executive communications, presentation slides and analysis. Technical Skills   Cleared for Secret (S) information and granted access to Sensitive Compartmented Information (SCI). Computer Software and Hardware Skills Cisco Troubleshooting tools Cisco Nam Cisco Works Cisco Catalyst and IOS Switches Cisco Routers 1900, 2000, 3000, 4000, 5000, 7500 Active Directory Admin Cisco 6500 Routing Switch Cisco VOIP Tektronix Phaser printers Windows 2000 Professional Windows 2000 Advanced Server SolarWinds Office 2007 Ghost 2003 HP Openview Adobe Photoshop CS2 Knowledge of Cisco Call Manager and Unity Palm Pilots Knowledge of Cisco Call Manager and Unity Express Blackjacks Microsoft Exchange Admin Compaq Ipaq Office Communicator 2007 HP Laserjet printers Windows XP Professional Experience with infrastructure and network operating systems, protocols, architectures, and equipment configuration, testing, and repair - DNS, DHCP, IP space management, NAT ,RIP, IGRP, EIGRP, STP,SMTP, VPN, 802.x, FTP, Unicast/Multicast, VOIP, H.323, SIP, etc. Experience required with routing protocols, architectures, and equipment configuration, testing. Experience required with LAN/WAN: 10/100/1000 Ethernet; VLAN/Trunking, ATM, Frame Relay, etc. routers (Cisco), and switches (CCNA), wireless access points (Cisco), utilizing Outlook, Visio, Word, Excel, PowerPoint, and Project. Employment History   Company A Sr. Network Engineer / Voice & Data Integration Engineer 03 / 2008 – 10 /2008 Houston, TX Contractor Recent experience with Cisco Call Manager design as well as station- and trunk-side SIP designs including SIP Messages, Addressing and Call Flows. IP PBX designs of (Cisco). Legacy TDM/PSTN-LEC knowledge and experience in Centrex and PRI/T1 voice services and trunking. Completed integrations in IP suite of protocols including QoS, Security and routing as they relate to IP enabled voice solutions. Successful in the configuration of Cisco SS7 Interconnection for VoIP Gateway Solutions on time and under budget saving the company 30% of budget. Provided multi-site configurations and hybrid (IP & TDM) environments with more than 1000 end-points, in a consulting and large system administration role. Cisco Call Manager administrative activities include, but are not limited to, resetting passwords, creating projects, unlocking locked files, granting privileges, fixing problems, training users and administrators. Modified the configurations on Ciscoworks2000 Voice Manager (CVM) as a client-server, web-based voice management solution allowing network administrators to configure and manage voice ports and create and modify dial plans on voice-enabled Cisco routers. Trained network administrators on CVM to: Manage the configuration of FXO, FXS, E&M, and ISDN voice interfaces on voice-enabled routers Create and manage local (POTS) dial plans on voice-enabled routers Generate detailed reports using Telemate.net Quickview Company B Sr. Network Engineer-CCIE North America 02 / 2004 – 03 / 2008 Voice / Data Integration & Infrastructure Washington, DC Designed and Implemented advanced Voice / Data Integration technologies infrastructure solutions for enterprise, commercial and government customers. Major focus was the design, development, deployment and management of advanced technologies such as unified communications (including VoIP), security, wireless, optical, telepresence, storage, as well as supporting network architecture and Microsoft infrastructure solutions. Responsible for installing, configuring, maintaining, documenting, and troubleshooting Cisco 65xx, 35xx, 36xx, 72xx series switches and routers, within a large enterprise datacenter environment. Responsible for configuration  and modifications; troubleshooting; maintenance and support; auditing log monitoring – Cisco AS5300 Universal Access Server (14) internal and external; IOS Code Updates; CiscoWorks 2000; processing security violation issues; access list updates, including block lists; network hardware/application troubleshooting; Internal and external desktop support. Participated in multiple large Cisco VOIP network setups involving the installation of Cisco 7960, 7609 and 7000 phones, Cisco wireless phones, Cisco 6500 routing switches, cabling, racking and stacking servers and imaging Dell workstations. Also participated in a Mitel installation of phones including installation of cabling, cross connects and logging into console to set up extensions. VPN, PPP, Frame Relay, TCP/IPand network performance monitoring, tuning and troubleshooting within routing protocol of Layer two switches (spanning tree, VLAN, QoS, VoIP), with routing (OSPF, EIGRP, BGP) on project implementation and problem determination/resolution. Designed, Implemented and programmed new Cisco Avvid: Call Manager and Unity Servers for the new VoIP Call Manager system for offices worldwide. Designed database, programmed all local and remote sites, porting sites over from older version Call Manager servers to the new System. System is designed to support more than 5,000 users worldwide on one clustered network. Established over fifty site-to-site IPVPNs on PIXs/ASAs between the corporate location and remote sites with redundant failover configuration. Company C 12/ 1987 – 02/ 2004 Sr. Network Engineer-CCIE of Voice/ Data Technology & Infrastructure Santa Ana, CA Responsible for maintaining VoIP network. Provision circuits, translations, dial-plan, routing tables on Nextone and Lucent soft-switches. Configure Cisco and Quintum SIP/H.323 gateways. Implement optimal call routing. Plan and deploy calling cards, call shops, billing solutions. Provide troubleshooting and L2 support. Manage Unix servers and services in a highly-available clustered environment. Achieved significant reduction of operational costs by developing real-time quality and resource allocation controls and automating most provisioning tasks. Developed unique methods which allowed the rise in the quality of call termination, establishing Callcentric as a top-quality provider for certain routes. Created new product offerings by integrating different VoIP hardware and software packages. Maintained and supported Cisco 2500, 4000, 7000 and 7500 Series Routers as well as Catalyst 5000 and 5500 Series switches. Configured Cisco AGS+ and 7513 Series Routers using RIP, IGRP and EIGRP as well as Catalyst 5500 Series Switches. Responsible for analysis of user existing voice and data networks and evaluate both capabilitities and operating costs, determine the service quality of both voice and data and whether it needs to be improved; Set new network objectives along with outline of current network; Evaluate available technologies and services and select one that best meets user objectives and determine whether using VOIP\VOFR|VOATM or IP Telephony and select suitable software and hardware. Implement network installation and configuration, experiences with Cisco 2500/2600/MC3810/AS5X00/7200/7500/LS1010, and Cisco Catalyst 2900/3500/4000/6000, Analog and Digital Voice Modules/FXO/FXS/E&M/T1/ISDN PRI, Voice Gateways T-24/VG200 with H323/MGCP/SSCP, Cisco IP Phone 7960/7936/7940/7914, Cisco Call Manager 3.0/3.1/3.2 and Cisco QoS tech cRTP/RSVP/LLQ/WRED/FRF11/FRF12. Company D HOUSTON, TX. 04/ 1997 – 08/ 2001 Cisco Senior Network Engineer- CCIE Company E WASHINGTON, D.C.   05/ 1992 – 04/ 1997 Cisco Network Engineer- CCNA / CCNP Company F WASHINGTON, D.C.   07/ 1988 – 05/ 1992 Unix Systems Administrator            Military FORT BRAGG, N.C. 02/ 1981 – 07/ 1988 Information Security Specialist                Education   CISCO Systems San Jose, CA 7 / 2000 Cisco Certified Internetwork Expert CCIE#11012 Routing & Switching Southeastern University Washington, DC 5 / 1985 Computer Science/ Engineering Bachelors of Science United States Military Academy Fort Sill, OK 4 / 1981 US Army-Communications Certification Honorable Discharge Contact   JDA Professional Services, Inc. is a Houston-based IT staffing firm specializing in the recruitment of strategic-technical to executive-level IT professionals. We provide IT staffing solutions through full-time, contract, and project-based placements. Since 1981, we have been helping companies locate, attract, and retain the right IT candidates to build great IT departments while helping IT professionals find the right opportunities to advance their IT careers. Please visit our web site at www.jdapsi.com. If you are interested in this skilled information technology professional, please email Lynn Patterson or by calling 713-548-5414.   If you are interested in finding other outstanding individuals to solve your IT problems, click to see our list of A+ Candidates.  You may also contact us, or for a specific need, fill out our online request form.