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Summary
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A project manager with comprehensive strategic planning seeks position in a creative environment, fusing a passion for development and strong communication skills. Core competencies include: Staff Training and Development, Quality Assurance and Contract Compliance. |
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Technical Skills
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Languages/OS: C, C++, Java, HTML, Windows 95, 98, NT, Me, 2000, XP, Mac OS 9.1, 9.2, X
Software: Microsoft Office Professional Suite, Microsoft Project, Pertmaster, Illustrator, Photoshop, InDesign, Dreamweaver, iCentrix, CMHC, ACIS, SQL+, Oracle, OpenBase, Veritas, Crystal Reports, dataTRAQ
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Employment History
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Project Monitor - Company A - Houston, TX May 2005 - Present
- Monitor progression of projects through generation of reports using Crystal Reports and MS Excel.
- Prepare HIV Billing for Federal Ryan White Grant and insure contract compliance with targets set.
- Report program outcomes and performance measures to funding sources such as the State of Texas.
- Monitor quality of processes in place for different programs (quality assurance).
- Prepare summary of variances and submit to Senior VPs and Coordinators.
- Update databases when needed and generate reports using SQL+ to query against the database.
- Provide technical assistance and training related to hardware, software and communications.
- Document processes (including preparing dataTRAQ training materials for agency staff).
- Support responsibilities of VPs and Program Coordinators in their absence.
Data/Outcomes Coordinator - Company B - Nashua, NH March 2004 – March 2005
- Supported Domain Administrator with software and hardware problems on 10 NT servers and 135 user workstations and MS Office and Database Manager with Clinical and Financial system (CMHC).
- Trained staff with respect to information systems and network security; supported the Mac server.
- Maintained integrity and execution of corporate data back-up using Veritas Back-up Exec
- Prepared accurate and detailed documentation for information systems and processes.
- Managed reporting and direct software optimization for regular agency operation auditing.
- Managed contract between New Hampshire Division of Behavioral Health and community mental health center.
- Maintained corporate website; developed new concepts and processes to increase efficiency.
- Prepared Mental Health Statistical Improvement Program/Outcome and clinical outcome audits and reports using Automated Clinical Information System to improve quality of clinical care and agency efficiency.
- Monitored MHSIP system to assure quality and compliance with regulatory standards.
- Responsible for agency’s conformance with the HealthInsurance Portability and Accountability Act.
- Coordinated communication between QA Department, MIS Department and the users.
- Worked under the Director of Quality Assurance, therefore focused on QA and QI for the agency
Technical Training Internship - Company C - Salem, NH July 2003 – September 2003
- Trained users in the migration to WebBase and browser based information systems.
- Created PowerPoint presentations, charts, and diagrams for training purposes.
Information Technology Associate - Company D - Nashua, NH August 2001 – September 2003
- Created Active Directory and Blackboard accounts for faculty, staff, and students.
- Assisted IT department to facilitate the migration of users and servers from Windows NT to Windows 2000 and Windows XP; set up and troubleshot complete systems and responded to any customer requests.
- Assisted IT Network Administrator in ghosting college computers using Symantec software.
- Assisted webmaster with web maintenance and updates.
- Maintained complex inventory databases using Excel and Access.
- Coordinated and assisted with purchasing requests between other departments and vendors.
- Supervised multiple computer labs and lab assistants.
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Education
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M.S. Project Management - Information Systems Security Expected Graduation – May 2007
University of Houston, Houston, TX – GPA: 4.0
B.S. Computer Science - Minor: Web & Digital Design (Cum Laude) Awarded May 2004
Rivier College, Nashua, NH – Honors, Dean’s List – GPA: 3.7
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Contact
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JDA Professional Services, Inc. is a Houston-based IT staffing firm specializing in the recruitment of strategic-technical to executive-level IT professionals. We provide IT staffing solutions through full-time, contract, and project-based placements. Since 1981, we have been helping companies locate, attract, and retain the right IT candidates to build great IT departments while helping IT professionals find the right opportunities to advance their IT careers.
Please visit our web site
at www.jdapsi.com.
If you are interested in this skilled information technology professional,
please email James Del Monte
or by calling 713-548-5400.
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in finding other outstanding individuals to solve your IT
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