Check out some of our A+ Talent A+ Candidates > Kronos Specialist Navigate:   << Executive Support Specialist   Sr. Network Engineer with Exchange 2010 >> Kronos Specialist Technical Skills   System Administration Oracle Applications 11.5.3-11.5.10 Kronos C/S 2a.03 Kronos WTK 3.x – 5.1 Kronos iSeries 5.0.5 Crystal Reports 7-10 Kronos Connect Kronos Record Manager Kronos Accruals module Kronos DCM Kronos Activities Windows Server NT/2000/2003 Applications Training Help Desk Certified Kronos C/S 2a.03 – WTK 4.3 Kronos Connect Basic Configuration 11i Oracle HRMS Technical Foundation Human Resources 11i System Administrator Fundamentals 11i HRMS System Administration Oracle 9i introduction to SQL Employment History   COMPANY A 3/02 –  5/07 Senior Programmer Analyst/Project Manager Project Manager for Kronos Upgrades: CS 2a.03 -WTK4.3 and WTK 4.3-WTK 5.1 Technical lead for Oracle and Kronos patch rollout and implementation Kronos and Oracle System Administrator Configuration of Kronos Applications (WTK and iSeries) and Connect Interfaces Manage vendor relationships with Kronos and Oracle Consult with business units to ensure operational needs are met and to apprise them of new features and modules in Kronos and Oracle applications Develop training materials and conduct training sessions for new application functionality COMPANY B 9/01 –  2/02 Consultant Kronos and Oracle System Administration Configuration of Kronos applications, Connect and IDI Interfaces Developed training materials and conducted training sessions for new Kronos and Oracle application functionality COMPANY C 3/99 –  8/01 Regional Project Manager Managed implementations and upgrades of Kronos’ Frontline Labor Management applications and related hardware (Standalone, LAN/WAN, iSeries and Client/Server) Supervised and trained Project Managers and Application Consultants Coordinated Third Party Vendor, Application Consultant, Software Development, Training and Telephone Support resources for implementations Delivered presentations with sales team during pre-sales cycle Used project management tools (ex. Microsoft Project and VISIO) to create project plans and statements of work Managed accounts receivable balances Developed service selling opportunities COMPANY D 11/96 – 3/99 Senior Technical Sales Support Representative Technical Project Leader for tradeshows Managed Technical Support Department Primary technical contact for sales representatives and distributors Managed implementations of Company’s software (Standalone, LAN and Client/Server) Conducted seminars and sales presentations for Company’s products Developed new Web, CD-Rom and Print products with Product Management and Marketing departments Managed Q/A of Company software and databases and customer beta test programs of new products Trained technical support, customer service and sales staff in the use of Company’s CD and Web products, the Internet, PC and Macintosh computers and Software Demonstrated Company’s software at tradeshows Assisted sales staff in completion of RFPs Provided telephone technical support comparable to Tier 3 COMPANY E 5/96 - 2/97 Senior Technical Support Representative Provided Tier 3 telephone technical support for Company’s Internet services and software Trained Technical Support and Customer Service staff Supervised weekend staff Installed Company software (DOS and MAC) and instructed users in the use of Company software and the Internet, at client sites Wrote customer sensitivity training manual for Technical Support Department COMPANY F 4/95 – 4/96 Senior Support Specialist Managed all private label document delivery accounts Wrote proposals and coordinated preliminary negotiations for outsourced document delivery service Demonstrated Company’s software and services at tradeshows Conducted training seminars in the use of Company’s  software and the internet Installed and updated Company’s software in standalone and network environments (Novell and NT) at client sites Coordinated electronic transfer of document orders for the entire company Expanded the utilization of existing information sources and found additional sources Developed inventory control and order flow procedures Verified citations using online bibliographic databases COMPANY G 9/1984  - 4/1995 Contractor Wrote, produced, and directed industrial and promotional videos Videographer for the local College (single and multiple camera theatrical record) Provided research for documentaries and public service shows for the local College and Educational Television Network Videotaped theatrical, religious and special events Education   New School for University Brooklyn College Contact   JDA Professional Services, Inc. is a Houston-based IT staffing firm specializing in the recruitment of strategic-technical to executive-level IT professionals. We provide IT staffing solutions through full-time, contract, and project-based placements. Since 1981, we have been helping companies locate, attract, and retain the right IT candidates to build great IT departments while helping IT professionals find the right opportunities to advance their IT careers. Please visit our web site at www.jdapsi.com. If you are interested in this skilled information technology professional, please email James Del Monte or by calling 713-548-5400.   If you are interested in finding other outstanding individuals to solve your IT problems, click to see our list of A+ Candidates.  You may also contact us, or for a specific need, fill out our online request form.